Administrative Assistant/ Marketing Assistant/ Executive Assistant
EDUCATION
B.S., Business Administration 2005
St. Mary's College of California, Moraga, CA -
• Courses included: Marketing, Business Law, Organizational Behavior, Operations Management, Advanced Legal Topics, Accounting, and Economics.
• Interest in Administrative Services and Sports related Marketing.
• Extracurricular activities included participating in intramural basketball and softball teams throughout college career.
EMPLOYMENT HISTORY
Agent Administrative Assistant - State Farm Insurance San Jose, CA 1999 to 2001
Nanny for three young children - Private Family Walnut Creek, CA 2001 to 2004
Assistant to Public/Parent Relations Department - St. Mary's College of California Moraga, CA 2002 to 2003
Head Nanny/Personal Assistant - Private Family Lafayette, CA 2003 to Present
RELEVANT EXPERIENCE
Key Business Strengths
• Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up.
• Ability to use clear, concise communication skills in conjunction with organizational skills to perform daily duties.
• Work well as a team member or independently.
• Met or exceeded all performance goals to date.
• Resourceful, energetic, competent, multi-task and results-oriented.
• Commended for dedicated work ethic and rewarded by steady promotions and training in all aspects of work.
• Extremely Competent using software including: Windows, Word, PowerPoint, E-mail, and the Internet.
• Answered incoming phone lines to provide details on filing deadlines and application status.
• Answered multi-line telephone system, maintained appointment calendar, filed records, and prepared mailings for current and prospective clients.
• Performed timely and highly accurate data entry to ensure fastest turnaround possible.
SELECTED ACCOMPLISHMENTS
• Developed thorough guidelines manual for completing office tasks.
• Produced increase in sales through cold-calling and persistent follow-up.
• Maximized productivity by maintaining multiple calendars, scheduling meetings, and prioritizing e-mail for employers. Maintained office equipment and ordered supplies.
• Recruited, trained, and evaluated office support staff. Mentored new employees on company objectives, business standards, and employee expectations.
RELEVANT SKILLS
• Management/Administration
• Leadership/Supervision
• Quality and Productivity Improvement
• Public Relations
• Project Coordination
• Typing / Data Entry: Ability to type 75 WPM
• Organizational Development
• Written and Verbal Communication
• Planning / Scheduling
• Event Planning & Management
• Goal Setting/Accomplishment
• Coaching & Mentoring
• Editing and Proofreading
• Insurance Terminology
• Appointment Scheduling
• Knowledge of Office Equipment (Copier/Fax)
• Business Correspondence
• Basic Secretarial
• Alphanumeric Filing
• Correspondence & Presentations
• Purchasing and Inventory
COMMUNITY ACTIVITIES
Assistant Coach 1996 to 2001
West Valley P.A.L. Softball League, San Jose, CA -
• Served as an assistant coach for Fastpitch Girl's Softball teams.
• Developed trust, personal rapport, and strong working and personal relations with other coaches as well as girls.
• Served as a mentor and friend to youth participants.
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