Administrative Assistant/ Marketing Assistant/ Executive Assistant
EDUCATION
B.S., Business Administration - 2005
St. Mary's College of California, Moraga, CA
Courses included: Marketing, Business Law, Organizational Behavior, Operations Management, Advanced Legal Topics, Accounting, Economics.
Interest in Administrative Services and Sports related Marketing.
Extracurricular activities included participating in intramural basketball and softball teams throughout my college career.
EMPLOYMENT HISTORY
Agent Administrative Assistant - 1999 to 2001
State Farm Insurance, San Jose, CA
Nanny for three young children - 2001 to 2004
Private Family, Walnut Creek, CA
Assistant to Public/Parent Relations Department - 2002 to 2003
St. Mary's College of California, Moraga, CA
Head Nanny/Personal Assistant - 2003 to Present
Private Family, Lafayette, CA
RELEVANT EXPERIENCE
Key Business Strengths
* Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up.
* Ability to use clear, concise communication skills in conjunction with organizational skills to perform daily duties.
* Work well as a team member or independently.
* Met or exceeded all performance goals to date.
* Resourceful, energetic, competent, multi-task and results-oriented.
* Commended for dedicated work ethic and rewarded by steady promotions and training in all aspects of work.
* Extremely Competent using software including: Windows, Word, PowerPoint, E-mail, and the Internet.
* Answered incoming phone lines to provide details on filing deadlines and application status.
* Answered multiline telephone system, maintained appointment calendar, filed records, and prepared mailings for current and prospective clients.
* Performed timely and highly accurate data entry to ensure fastest turnaround possible.
SELECTED ACCOMPLISHMENTS
* Developed thorough guidelines manual for completing office tasks.
* Produced increase in sales through cold-calling and persistent follow-up.
* Maximized productivity by maintaining multiple calendars, scheduling meetings, and prioritizing e-mail for employers. Maintained office equipment and ordered supplies.
* Recruited, trained, and evaluated office support staff. Mentored new employees on company objectives, business standards, and employee expectations.
RELEVANT SKILLS
* Management/Administration
* Leadership/Supervision
* Quality and Productivity Improvement
* Public Relations
* Project Coordination
* Typing / Data Entry: Ability to type 75 WPM
* Organizational Development
* Written and Verbal Communication
* Planning / Scheduling
* Event Planning & Management
* Goal Setting/Accomplishment
* Coaching & Mentoring
* Editing and Proofreading
* Insurance Terminology
* Appointment Scheduling
* Knowledge of Office Equipment (Copier/Fax)
* Business Correspondence
* Basic Secretarial
* Alphanumeric Filing
* Correspondence & Presentations
* Purchasing and Inventory
COMMUNITY ACTIVITIES
Assistant Coach - 1996 to 2001
West Valley P.A.L. Softball League, San Jose, CA
Served as an assistant coach for Fastpitch Girl's Softball teams.
Developed trust, personal rapport, and strong working and personal relations with other coaches as well as girls.
Served as a mentor and friend to youth participa
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